Frequently Asked Questions

Frequently Asked Questions

How much is the quantity per pack?

Each pack contains the quantity mentioned on its label, typically measured in grams. Our product sizes vary depending on the ingredient type.

How to store the products? Is refrigeration required?

Store at room temperature in a cool, dry place away from direct sunlight. No refrigeration is required until the pack is opened.

What is the shelf life of products?

Our products typically have a shelf life of 12–18 months from the date of manufacture, depending on the ingredient type. Always check the packaging for the exact expiry date.

Do these products contain preservatives?

No. All Beansy Foods products are 100% preservative‑free.

How can the cooked product be stable without preservatives?

We use our signature Retort Technology — a high‑temperature, high‑pressure cooking process that eliminates bacteria and seals the product in sterilized packaging, ensuring safety and long shelf life without chemicals.

Is it half‑cooked or completely cooked? Do we need to cook it further before using?

Our ingredients are fully cooked and ready to use. You only need to heat or mix them into your recipe — no soaking, boiling, or pressure cooking required.

What is your return & refund policy?

We have a 7 days return policy for damaged, defective, or incorrect products. Items must be in their original packaging and unused. Please refer to our detailed Return & Refund Policy for steps and conditions.